Accessibility statement
Last updated: 11 November 2026
We want everyone to be able to choose, configure and buy a work on www.getinart.com, including people who use a screen reader, the keyboard only, magnification or other assistive technologies. This page explains how the service meets the accessibility requirements, what we have checked, which limits are still known and how to tell us about a problem.
1. The service
GetinArt is the online shop of PRiNKO S.r.l. for made-to-measure wall art produced in Italy: wallpaper, canvas and fine art prints. On the site you choose a work, configure it (support, size and, where available, accessories such as frames), add it to the cart and place the order. You can buy as a guest or with an account, where you find your orders, addresses and favourites.
2. How the site works
- Navigation: the main menu at the top opens the product lines and the services; the search field finds works, artists and categories. Every page has the same header and footer.
- Product page: you choose the support and the size; the price updates straight away. For wallpaper you enter width and height in centimetres.
- Cart and checkout: you enter delivery and billing details, then pay with one of the methods shown on the payment page.
- Keyboard: menus, drop-down lists and options can be reached with Tab and activated with Enter or Space; Esc closes menus and windows.
- Language and prices: the site is in Italian and English; prices can be shown with or without VAT.
3. Law and standard
The service is subject to Directive (EU) 2019/882 (European Accessibility Act), transposed in Italy by Legislative Decree 82/2022, and to the AgID Guidelines on the accessibility of services. As the technical reference we use the WCAG 2.1 guidelines, level AA, which the harmonised standard EN 301 549 refers to.
4. Compliance status
The site is partially compliant with the requirements above: most content is accessible, the exceptions are listed in section 5.
The last check was carried out on 11 November 2026 on the main public pages, on computer and smartphone, with automatic tools and a review of the code. Following that check we improved text contrast, the labels of fields and buttons, the structure of the pages (header, menus, main content) and the use of menus and options with the keyboard.
5. Known limits
- Account area, full cart and payment: we are still checking these steps in detail.
- Third-party services: the cookie banner (Cookie-Script), the virtual assistant chat (Botpress), sign-in with Google and the Stripe and PayPal payment windows are provided by other companies; their accessibility depends on them.
- "See it on your wall" (Beta): it is a visual preview. The information needed to buy (sizes, support, price) is always also available as text on the product page.
- Images of the works: each image is described by the title and the artist, without a detailed description of what the work shows.
- Home page slider: the dots for moving between images are small; on a computer you can also use the arrows, on a smartphone you can swipe.
6. Report a problem
If you find an obstacle on the site, or need information in a different format, write to support@getinart.com. Please tell us the page and what is not working: we will help you complete your purchase and fix the problem.
7. Service provider
PRiNKO S.r.l. - Via Enrico Forlanini 84, 00012 Guidonia Montecelio (RM), Italy - VAT / Tax code IT10827671008. We review this statement after every significant change to the site.